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Episode Eleven: Customer-centricity: What Nigeria Electricity Consumers Want to Know

admin January 14, 2020 50


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Synopsis:

The Nigeria Electricity Hub show was formed to educate all electricity consumers on what they need to know about the sector. The truth is, many people do not know basic things that should concern them about the electricity industry. Because of that, it is difficult for them to exercise their rights and they run into problems with billing, metering, tariff, customer rights, complaint redress and theft.

Interviewee:

Speaker: Mr. Kunle Kola Olubiyo, President, Nigeria Consumer Protection Network (NCPN)

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